Stan Malcolm, Ph.D.
Complete the Revolution: An Interview with Michael L. Dertouzos
Aggregating Experience Problems delivering User Centered Design
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This UIDesign.net editorial predicts that the "Big end-to-end service providers like AOL Time Warner EMI have the opportunity to use their corporate size to communicate faster and exact better control over their designs, in comparison to competitors forming loose business alliances. Consequently delivering better product with a better user experience leading to higher usage and greater revenues." (2000-08-13)
The link address is: http://www.uidesign.net/2000/opinion/aggregatingUCD.html
