Theodor Holm Nelson
Top 10 Ways to Lose Your Intranet Users
All They Want for Christmas is the Site to Load
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According to this Cyberatlas report: "The Gartner Group, which already published its 2000 holiday e-commerce forecast, found that consumers are running low on patience for online stores that don't deliver the goods. Web merchants that fail to provide a positive Internet shopping experience this year risk being out of business by the second quarter of 2001..." (2000-10-08)
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