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End of Web DesignDocument ActionsIn this very controversial article Jakob Nielsen advises that: "...each Internet service needs to be based on a task analysis of its specific users and their needs. You can combine standardized user interface elements in many ways, and the better sites will support the way users want to approach the problems." (2000-07-30)
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Theodor Holm Nelson
Top 10 Ways to Lose Your Intranet Users
