Theodor Holm Nelson
Content Is Not a Technology Issue
How to make knowledge management more rigorous
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KM World: "Although the knowledge management field is maturing, a great deal of hand waving and hype surrounds it. False promises and over-expectations are being created; many vendors are calling their products “knowledge management” tools even though they might simply be database, information management or document management tools; a dearth of rigorous methodologies for doing knowledge management exists." The paper presents the outline of a methodology called SMARTVision. (2001-04-22)
The link address is: http://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=9231
