Starting small: first steps toward KM orchestration
KM World Online: This article examines the sometimes overlooked and often underused Internet-centric tools applicable to knowledge management. Effective use of these high-performance tools must be orchestrated with a comprehensive strategy to support the organization's goals. (2000-12-10)
The link address is: http://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=9212