Streamlining Usability Testing by Avoiding the Lab
The usability lab, with its fancy cameras, one-way mirrors, and comfortable observation suites, is often considered a can't-do-without necessity for conducting serious usability tests. Even those who feel it's not required will jump at the chance to use a lab when available. However, while studying successful projects over the years, we've found that usability testing can often be more effective when the team eliminates the lab from the process.
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