The Knowing-Doing Gap
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Every year, companies spend billions of dollars on training programs and management consultants, searching for ways to improve. But it's mostly all talk and no action, according to Jeffrey Pfeffer and Robert I. Sutton, authors of The Knowing-Doing Gap. "Did you ever wonder why so much education and...
The link address is: http://www.amazon.com/exec/obidos/ASIN/1578511240/innovationinperf/102-5734408-6482507
