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AnswerWorksDocument ActionsWith AnswerWorks from WexTech, you can add a natural language search function to your help file. Several usability studies have show that users prefer to use the online help keyword search feature to find a help topic. AnswerWorks expands the capability of the keyword and full text search, by allowing users to enter a more natural search string, like "How to add an invoice". (Jul-26-98)
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