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Apprenticing with the Customer: A Collaborative Approach to Requirements Definition

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This online article describes a technique for gathering task and process information through an apprenticeship relationship with a user. The technique is called Contextual Inquiry. (Sep-05-97)

The link address is: http://www.incent.com/pubs/requirements.html

Created by rdickelman
Last modified 2005-01-18 03:06 PM
 
 
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