The Essential Guide to User Interface Design
An EPSS Interface that people can use
The Role of Flow in Web Design
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The irony of flow in design is that when it is achieved, the design itself often goes unnoticed. Paper clips, suspension bridges, and the computer mouse are all great designs, but are noticed by most only when they fail. This traps the egos of many developers and designers, who might feel frustrated by the lack of recognition for their brilliance. Sometimes you'll see a software product or Web site that goes out of its way to make you aware of what the designer has done for you, or what they think about the world, but this is rarely of benefit to the user. (2001-02-25)
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