Do Metaphors Make Web Browsers Easier to Use?
This online research paper by Elissa D Smilowitz concludes that "Good metaphors facilitate performance, and poor metaphors are no more effective than non-metaphoric interfaces. Interestingly, the metaphor advantage appears to be carried in the language or terminology (i.e., function labels)...not through the graphics." (Feb-09-97)
The link address is: http://www.baddesigns.com/mswebcnf.htm