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Information Seeking on the Web
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This paper presents findings from a study of how knowledge workers use the Web to seek external information as part of their daily work. Thirty-four users from seven companies took part in the study. Participants were mainly IT specialists, managers, and research/marketing/consulting staff working in organizations that included a large utility company, a major bank, and a consulting firm. (2000-02-13)
The link address is: http://www.firstmonday.org/issues/issue5_2/choo/index.html
